FAQ
Frequently asked questions about iX Engage tools
- What image sizes should I use when configuring my campaign?
- How long does it take to go live with the bracket?
- How long will it take for my account to be setup?
- Is there a character limit for the fields?
- Can I make updates to my configurations after publication?
- Can I publish content in different languages?
- Which content types are supported?
- What size brackets are available?
- What if I don't see my updates after a minute?
- Will my campaign work on a mobile device?
- What types of videos are supported?
- Are ads supported?
- Where are the pages hosted?
- How can my polls be integrated to my social networks?
- Is video autoplay supported?
- How can I add sponsors to my campaign?
- Can bracket structure or format be modified?
- Can the product logo be hidden?
- Can the font be modified?
- Can a round be reset or cleared if already started?
- Can I give admin access to another team member?
- How can I change the size of images or logos?
- Is additional security available to prevent duplicate voting or voter fraud?
- Am I able to control the winner of each round in the bracket?
- Where can I see analytics on my campaign?
- How long can voting remain open?
- How can I report an issue or bug?
- How do I display full bracket view by default when a user lands on a page?
- Are votes combined for multi-language polls?